Contact Us
If you cannot find the information you are looking for below, please contact us through the support link displayed on each article and catalog page. Please be aware that depending on the nature of your inquiry, we may not be able to provide an answer to your question.
Manga & Books
Inquiries for Magazines, Volumes etc.
*Inquiries in Japanese only.
Toys/Capsule Toys/Snacks/Snack Toys/Miscellaneous Goods/Fashion, etc.
Inquiries for Bandai Products
Plastic Models/Figures/Ichiban Kuji/Prizes, etc.
Inquiries for BANDAI SPIRITS Products
Purchase and delivery for products on Premium Bandai (online shop website)
Inquiries for Bandai Premium Products for Hong Kong S.A.R & Macau S.A.R, Taiwan, Singapore, and North America
Console Games (PlayStation 4, Nintendo Switch, etc.)
Inquiries for Console Games Sold in Japan
*Inquiries in Japanese only.
Inquiries for Console Games Sold in North America
Inquiries for Console Games Sold in Europe
Applications
Naruto X Boruto: Ninja Voltage
*Support is only available in Japanese, English, Chinese (Traditional), and Korean.
Events & Campaigns
Please refer to the event or campaign website.
Articles
Please refer to the article's page.
Other
*Project suggestions etc. from customers will not be accepted. Any proposals received from customers will be disregarded and permanently deleted. We appreciate your understanding regarding this matter.